Forum Discussion

Aspirant

Aug 18, 2019

Solved

DC112A Failed to update GUI language file

I'm currently using the DC112A with the WAN port connected to a satellite modem (high latency connection - ping time 600 - 700 ms) Netgear Genie shows my current Firmware version is V1.0.0.32_1.0.60...

Blanca_O
Sep 10, 2019
Hi BobHx

Please try again the firmware update and let us know of the result. This should be fixed by now.

Regards,
Blanca
Community Team

SWE_Gardis

Star

Oct 05, 2019

It is now six days since the Netgear Moderator latest post...
We get no answers, so the question is whether Netgear wants the hardware in return?

The timeline with all the misleading answers from Netgear can only mean one thing - that it's hardware failure.

If there were only problems with the firmware, it would have been fixed a long time ago!

pierrejn

Initiate

Oct 08, 2019

Hello, I try many times to updrade to the new firmware and it is always the same message as you have, but in french and the upgrade failed with the same problem. I hope that Netgear will provide us a solution quickly now. May be if we have the new language pack and firmware we can upgrade by ourselves.

Version actuelle de la langue de l'interface graphique: 1.0.0.18_2.1.38.3

Nouvelle version de la langue de l'interface: 1.0.0.44_2.1.38.3

Version actuelle du micrologiciel (firmware) 1.0.0.34

Nouvelle version du micrologiciel (firmware) 1.0.0.44_1.0.60

Notes sur la version: 1. [Bug Fix] Fixed security issue. 2. [Bug Fix] Fixed security issue.

SWE_Gardis
Star
Oct 08, 2019
We are all Netgear customers and the company treats us like crap.
Our company will never buy a product again from Netgear.