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Forum Discussion
DC112A firmware update fails
I tried to update firmware on my Dc112A. It says there is a new update available. When I select to update it gets to the stage where it is updating language file and fails. I have tried resetting mod...
I am very disappointed with Netgear's extremely poor handling of this matter.
Do you know what is wrong or not?
The fact that it will take over a month for your technicians to find a solution is not realistic and there is no real dialogue.
You have developed and sold the Smart Cradle, but you forgot the support somewhere along the way.
The fact that it will take over a month for your technicians to find a solution is not realistic and there is no real dialogue.
You have developed and sold the Smart Cradle, but you forgot the support somewhere along the way.
Why is there, for example, no page where we can download these FW manually?
Visit the download center and enter "DC112A".
Firmware / Software: not available for this model.
Give us an answer now!
Visit the download center and enter "DC112A".
Firmware / Software: not available for this model.
Give us an answer now!
It is now six days since the Netgear Moderator latest post...
We get no answers, so the question is whether Netgear wants the hardware in return?The timeline with all the misleading answers from Netgear can only mean one thing - that it's hardware failure.
If there were only problems with the firmware, it would have been fixed a long time ago!
It seems to be the new standard for NetGear support, wait time is +-10 days for some nonsensical, half baked, no value, re-iterated BS response that addresses nothing and solves nothing.
- And why are most cases resolved - when in fact they are not.
