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Forum Discussion
SoCalGallon
Oct 01, 2024Tutor
Dead Netgear Nighthawk MR6550 (AXE3600)
We purchased the MR6500 Nighthawk in August 2023. 1 Year warranty is expired and device is dead. Will not charge or turn on. Have tried multiple USB cords and charging ports. THe product just seemed ...
- Oct 01, 2024
have you tried connecting it without the battery?
Also, make sure your charging and cable are of high enough quality if you're trying others. The newer devices pull more power and you need decent ones of both.
plemans
Oct 01, 2024Guru - Experienced User
have you tried connecting it without the battery?
Also, make sure your charging and cable are of high enough quality if you're trying others. The newer devices pull more power and you need decent ones of both.
SoCalGallon
Oct 01, 2024Tutor
Thanks again plemans ! I just figured out how to take the battery out. Didn't know I could do that and just read that Netgear suggests operating without the battery (when using for long periods of time) to prevent overheating! Device turned on and connected! Thank you!! I'll see if I can order a new battery!
- plemansOct 01, 2024Guru - Experienced User
Glad you got it working! NIce troubleshooting!