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SAIUFO's avatar
SAIUFO
Follower
Oct 29, 2022

Device is locked

Greeting,
My device got a messege saying it is locked and I have to go to the app to unlock it but I don't know what to do in the app, I need help

1 Reply

  • JohnPeng's avatar
    JohnPeng
    NETGEAR Expert

    Please provide the device SKU name: MR1100-XXXXX.

     

    You can find it on the product label.

     

    Thanks