NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Drnoleak's avatar
Drnoleak
Follower
Jun 11, 2023

Devices will not connect

I have a ATT Night hawk M-6 Pro that will not connect to a particular tv or a wireless thermostat. The devices see the hot spot, but will not connect.The password has been installed correctly. Other devices see and connect, no problem.

 

Thoughts?

2 Replies

  • Restart the device if necessary, then alternate between Wi-Fi and mobile data Tap Network & internet or Connections after launching the Settings app. These options could differ according on your device. Turn off Wi-Fi and turn on mobile data to see if there is a change.

  • Could it be an IPV4 vs IPV6 issue?  I know that my Roku streamer must use an IPV4 enabled router.  Best setting is IPV6V4 for most devices to work.