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Forum Discussion
18outrage
Mar 04, 2021Tutor
Draconian Forced Firmware Policy - MR1100 & LBR20
Looking for feedback from Netgear on your Firmware policies: 1. Please allow users the option of blocking automatic firmware updates 2. Please provide complete and descriptive release motes to allo...
pcspecialistpdx
Mar 06, 2021Tutor
The auto-update didn't even complete on my neighbor's MR1100-2A1NAS and left him with no internet until I did the only thing possible to fix it and that leaves him without LAA and no way to get it back.
My two MR1100-100NAS haven't auto-updated, I wasn't even aware they will.
schumaku
Mar 09, 2021Guru - Experienced User
pcspecialistpdx wrote:The auto-update didn't even complete on my neighbor's MR1100-2A1NAS and left him with no internet until I did the only thing possible to fix it and that leaves him without LAA and no way to get it back.
Leaving alone that s**t happens - awful if one has to relay on a single wireless devices, no doubts: MR1100-2A1NAS is an AT&T device (probaly the same for 18outrage on the initial post) -> Software update for the Netgear Nighthawk LTE Mobile Hotspot Router (MR1100) - (Latest Update as of writing) Netgear does only list documentation -> MR1100 – Nighthawk LTE Mobile Hotspot Router (AT&T) for this ATT model variant.
In my understanding, warranty and at least first level support is handled by AT&T. Well possible, there are fixes and enhancements for the carrier.
pcspecialistpdx wrote:My two MR1100-100NAS haven't auto-updated, I wasn't even aware they will.
This are standard Netgear devices - and there is no such update published on MR1100 – Nighthawk M1 Mobile Router (that's the open US market model) - note there are various variants listed on https://netgear.com/support/
The fine documentation from the above support page does say:
===
Note: Firmware updates with new features and bug fixes are available at
downloadcenter.netgear.com. Some products regularly check the site and download new
firmware, or you can check for and download new firmware manually. If the features or
behavior of your product does not match what is described in this manual, you might need
to update your firmware.
===