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Forum Discussion

HannaS123's avatar
HannaS123
Aspirant
May 23, 2019

Firmware for Nighthawk M2 MR2100

Hi All, Does your MR2100 have IP passthrough option? Settings> Setup> Mobile Router setup. If so, who is your SIM provider and what is the latest version of firmware? Settings> Administration> Firm...
HannaS123's avatar
HannaS123
Aspirant
Jun 05, 2019

exact model of your MR2100? where can I find this info?

Blanca_O's avatar
Blanca_O
NETGEAR Employee Retired
Jun 28, 2019

Hi, All, 

 

Please check your Nighthawk M2 for firmware update. Kindly upgrade the firmware to 10.13.05.00 if it is a Telstra variant. Please let us know of the result. 

 

Regards, 
Blanca 
Community Team

  • DrEvilJim's avatar
    DrEvilJim
    Aspirant
    Jun 28, 2019

    hi Netgear staff,

    please advise if the new firmware upgrade for the M2 provides port forwarding function

    10.13.05.00

    regards, Jim

    • ArodiD's avatar
      ArodiD
      NETGEAR Expert
      Jun 28, 2019

      Hi DrEvilJim ,

       

      The latest FW 10.13.05.00 does not have port forwarding feature enabled.  Port Forwarding will be switched on in a future MR.  Unfortunately, there is no ETA for the next MR which is not what you want to hear I am sure.  I will update the post once a newer MR becomes available.

       

      Regards,

       

      Arodi

      Community Team

  • HannaS123's avatar
    HannaS123
    Aspirant
    Jun 28, 2019

    I reported two problems with Nighthawk M2 Model MR2100:
    1. Backup is not available in the settings
    2. There is no IP PASSTHROUGH mode available.
    Firmware was updated yesterday. The result:
    On the dashboard a link appeared to: “Update Available – see Settings”. When I press it, it brings Firmware update screen with original firmware version, NTGX24_10.09.01.00, but this time update button is disabled.
    No backup or passthrough available.
    Very frustrating

    • ArodiD's avatar
      ArodiD
      NETGEAR Expert
      Jun 28, 2019

      Hi HannaS123 ,

       

      Can you please try the below for me?

       

      1. On the TouchUI tap Settings>Software>Check For Updates - See if the update can be completed.  If not try option 2.

       

      2. Factory reset MR2100 by tapping on Settings>More>Factory reset.  After factory reset has completed, step through the on-screen setup and retry option 1.

       

      If you are still having issues then please PM me and I will help you resolve it.  I can confirm that IP Passthrough is working on latest firmware 10.13.05.00.

       

      Regards,

       

      Arodi

      Community Team

      • HannaS123's avatar
        HannaS123
        Aspirant
        Jun 28, 2019

        Hi Arodi, thanks for your advice.
        I followed your step 1 and indeed new firmware NTGX24_10.13.05.00 has been installed.
        Settings>Setup>mobile router setup: No IP pass through;
        SETTINGS > Administration > no Backup available
        Regards
        Hanna