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Forum Discussion

Follower

Jul 04, 2020

Firmware Update - no "Check" or "Download" showing

ATT wifi manager > Administration > Firmware Update only shows: "Firmware Version 12.05.05.14 .. Current software is up to date" No "Check For Updates" or "Choose File" or "Upload" buttons How do ...

Blanca_O

NETGEAR Employee Retired

Jul 12, 2020

Hi BogReddmann

Welcome to NETGEAR Community!

Please provide the device SKU (MR1100-xxxxx).

Is this an AT&T unit?

MR1100-1A1NAS and MR1100-2A1NAS SKUs are AT&T devices. There is no option to manually update the firmware as it is locked by the Internet Provider.

Regards,
Blanca
Community Team