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Forum Discussion

Guide

Aug 08, 2019

Solved

Firmware update 1.0.0.44 Fails

An onscreen prompt appears advising "A router firmware upgrade is available". Attempting to update the firmware from Netgear server continually results in: "Downloading and updating the language...

Blanca_O
Sep 10, 2019
Hi, All,

Please try again the firmware update and let us know of the result. This should be fixed by now.

Regards,
Blanca
Community Team

NETGEAR Employee Retired

Sep 10, 2019

Hi, All,

Please try again the firmware update and let us know of the result. This should be fixed by now.

Regards,
Blanca
Community Team

Guide

Sep 10, 2019

Hello Blanca,

Yes the update worked successfully and I am now at V1.0.042_1.0.60

Thanks for your help getting that resolved.

Cheers,

John

Blanca_O
NETGEAR Employee Retired
Oct 08, 2019
Hi, All,

I have raised this issue several times to our engineering team. There are only few users who managed to get the firmware updated but majority are still having issue. And this is being investigated. We are now considering of posting the firmware on our support site. You may also send me a private message with the device SKU (DC112A-xxx) and I'll check with them if I can provide the firmware.

I apologize for the inconvenience this has all caused you and appreciate the patience.

Regards,
Blanca
Community Team
- Blanca_O
  NETGEAR Employee Retired
  Oct 10, 2019
  Hi, All,
  
  Please be informed that DC112A Generic SKU firmware 1.0.0.44 is now available on our support site. Should you wish to download the latest firmware, here's the link:
  
  https://www.netgear.com/support/product/DC112A.aspx#Firmware%20Version%201.0.0.44
  
  This applies to DC112A-100NAS and DC112A-100EUS.
  
  Regards,
  Blanca
  Community Team