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Forum Discussion

epicycler's avatar
epicycler
Aspirant
Oct 20, 2016

Firmware Version NTG9X40C_11.14.08.12

Aircard 810S (Telstra) intermittent problem after firmware update to version NTG9X40C_11.14.08.12 build date 2016/09/14.

 

Works for several hours then browser or ping unable to resolve host (no DNS).

 

Device status looks normal ie connected, 5 bars, RSRP -80dBa, ip address ok, etc.

 

Solution is turn device off/on - done through browser by changing upper limit of DHCP IP Range as I can't find "restart".

 

I haven't tried ping with a numerical ip address while problem exists.

 

Is anyone else having this problem? Is there a solution?

 

Is there a way back to previous firmware?

Firmware

2 Replies

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator
    Oct 21, 2016

    Hello epicycler

     

    You would have to contact Telstra about this they may be able to get you a older firmware.

     

    DarrenM

    • epicycler's avatar
      epicycler
      Aspirant
      Oct 21, 2016

      thanks Darren,

       

      guess what Telstra said before I posted here ......

       

      I trust the issue has been forwarded to the appropriate Netgear department - if you don't tell them they won't know.