Forced Firmware Update on MR1100 Bricked the hotspot

Sorry I didn't add enough to my initial post. The hotspot is sku 2A1NAS. The hotspot sat plugged into the wall for nearly 4 hours while it was performing said update and never left 25%. the little arrows in the circle, yeah they never move even on a new one. I have talked to Netgear, they don't want to honor the warranty, and say well it's ATT's responsibility. ATT says you used a 3rd party reseller of our ridicioulsly priced data plans we sell, so without an ATT account we can't help you. Me saying well in the box is a Netgear warranty, says nothing about ATT warranty just Netgear. To ATT I say the box doesn't say anything about needing an account to have a warranty that inside the box is never stated to even exist. These 2 have been passing the buck for a week. As a consumer I care less who THEY think is responsible. The warranty says Netgear, does not say, mention,associate in anyway with ATT as being needed or responsible for said warranty. So guess who gets sued??? Netgear. Why? Because they fail to even remotely mention ATT other then the branding on the box. Netgear can argue with ATT after the fact, I just want my hotspot fixed, is that so much to ask??:smileymad: