Hey there, I have recently purchased the Nighthawk M1 MR1100 from Amazon US. Based on your official Netgear US feature factsheet, it is clearly stated that the Guest Access feature is available. But as it turns out, it was not the case -- there is simply no such feature selectable in both the WebUI and Netgear Mobile App I have followed some instructions to reset the device back to factory settings, and updated to the latest firmware, but I do not see any options for the Guest Access or Guest Network setup. I would like to clarify that my device is not carrier issued (e.g. AT&T) or neither is it locked. This feature is critical for my setup in my office, and I am very perplexed why this feature is not available on my device and for some other users on this forum -- this is not a feature request, but it is a feature listed on your website. Any clarification from Netgear will be appreciated. Thank you! Current firmware: NTG9X50C_12.05.05.00GUI Version: MR1100-100NAS_04.01.72.00

Many thanks for that idea!However, the main reason why many of us needs a Guest Network is because even with a separate SSID, both are still connecting to the same network.What this means is that your guests will have access to ALL your local devices and services (e.g. your NAS or security cameras), and also the Web Admin UI for your router.This a pretty standard feature for almost all home and mobile routers.In fact, this feature is already embedded in this router’s firmware, but it is not displayed / activated by Netgear.I would also further clarify that this feature is listed in the factsheet on the Netgear US website for this model.

Thanks for everyone's posting and comments. Yes. Guest WiFI and AP isolation feature were only enabled on AT&T SKU. We will investigate and see whether we can enable the features in the coming update. Regards

Hey there too,In brief, the two networks are the 2,4 Ghz and the 5 Ghz. You can use them at the same time (as one; with same names and same password(s)). Or separate them with different names. eg; 'guest' and 'private' with each a different password (eg; 'welcome' and 'secure').Futher you can decide under menu>devices> if you want to 'allow' or 'block' a certain MAC adres. In here you can allow all your own devices, and block devices or unwanted guests to your mobile router.I hope this anwser helps out your problem. 55charly55

Hi dwinters , Guest network is not a feature of the MR1100 as far as I am aware. I double checked the AT&T datasheet as cannot see any mention of guest network feature. Please refer to https://www.netgear.com/images/datasheet/mobile/AT&T_MR1100_2A1NAS.pdf Can you please let me know what website you saw mention of guest support so we can update with correct information? Regards, Arodi Community Team

Hey Arodi,Thanks for your reply. There are 4 sources I’m looking at — I’m quite sure that feature is available.[1] Here is the Netgear US websitehttps://www.netgear.com/home/products/mobile-broadband/mobilerouters/MR1100.aspx#tab-features“Guest Access”[2] AT&T website on settings up Wi-Fi for MR1100https://www.att.com/devicehowto/tutorial.html#!/stepbystep/id/stepbystep_KM1318010?make=Netgear&amp;model=NetgearMR1100[3] Official YouTube video on setting up on MR1100https://youtu.be/4lIpaJJ6lD8[4] Overview of the settings page of MR1100 [4:07]https://youtu.be/y1BDi0QgP9gThe main reason why I bought this router is to test it before I buy another 9 for use in other business offices.It looks the feature was deactivated on some variants of the MR1100, together with Client Privacy (AP isolation).Really looking forward for Netgear to release a firmware update to rectify this.

Guest Network on MR1100 (Nighthawk M1)

11 Replies

55Charly55
Aspirant
Jun 26, 2019
Hey there too,
In brief, the two networks are the 2,4 Ghz and the 5 Ghz. You can use them at the same time (as one; with same names and same password(s)). Or separate them with different names. eg; 'guest' and 'private' with each a different password (eg; 'welcome' and 'secure').
Futher you can decide under menu>devices> if you want to 'allow' or 'block' a certain MAC adres. In here you can allow all your own devices, and block devices or unwanted guests to your mobile router.
I hope this anwser helps out your problem.

55charly55
- dwinters
  Guide
  Jun 26, 2019
  Many thanks for that idea!
  
  However, the main reason why many of us needs a Guest Network is because even with a separate SSID, both are still connecting to the same network.
  
  What this means is that your guests will have access to ALL your local devices and services (e.g. your NAS or security cameras), and also the Web Admin UI for your router.
  
  This a pretty standard feature for almost all home and mobile routers.
  
  In fact, this feature is already embedded in this router’s firmware, but it is not displayed / activated by Netgear.
  
  I would also further clarify that this feature is listed in the factsheet on the Netgear US website for this model.
  - ArodiD
    NETGEAR Expert
    Jun 28, 2019
    Hi dwinters ,
    
    Guest network is not a feature of the MR1100 as far as I am aware. I double checked the AT&T datasheet as cannot see any mention of guest network feature. Please refer to https://www.netgear.com/images/datasheet/mobile/AT&T_MR1100_2A1NAS.pdf
    
    Can you please let me know what website you saw mention of guest support so we can update with correct information?
    
    Regards,
    
    Arodi
    
    Community Team
Blanca_O
NETGEAR Employee Retired
Dec 12, 2019
Hi dwinters

Let me check this with the team.

May I please know the current firmware? Is it still on NTG9X50C_12.05.05.00?

Regards,
Blanca
Community Team

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Guest Network on MR1100 (Nighthawk M1)