NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Ckaroulla
Sep 13, 2019Aspirant
How can I access my mobile routers GUI if i am unable to connect to network
Hello, I’m desperate, I cannot connect to my mobile router WiFi because I stupidly blocked myself somehow when I was whitelisting. So I need to go back in to my1login as I get this message every tim...
plemans
Sep 13, 2019Guru - Experienced User
If you've blocked all access to the device you might need to reset it back to factory and redo your setup.
Ckaroulla
Sep 14, 2019Aspirant
Thank you for your reply.
unfortunatley that doesn’t solve my problem. I am still unable to log in to my1login as they need the router and it can’t be found.
What have I done. :(
- plemansSep 14, 2019Guru - Experienced User
If you've properly factory reset the device, it should remove all the whitelisting and other things you've done. The only time it wouldn't would be if you did it with the providers (whomever provides your mobile connection) website and not the mobile hotspots settings.