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How to get the unlock code prompt on AT&T Nighthawk MR1100
I have a AT&T Nighthawk MR1100 through OTR Mobile. They are switching to T-Mobile based service so I had to get the unlock code and a T-Mobile post paid SIM. When I put the T-Mobile SIM in and power i...
If you can connect to T-Mobile network without entering the code, your device was unlocked.
Thanks
I actually followed those exact instructions and still never got a prompt to enter unlock code. The only answer I’ve seen or got that made any sense then was my device came from them unlocked.
As for how I got an unlock code, I clicked a link that took me to the AT&T website and the section to request the unlock code. The post I found it on is no longer up but I believe it can probably be found with a Google search. If you do find it be sure to watch your inbox and junk folder for emails. I had one go to each.
As for how I got an unlock code, I clicked a link that took me to the AT&T website and the section to request the unlock code. The post I found it on is no longer up but I believe it can probably be found with a Google search. If you do find it be sure to watch your inbox and junk folder for emails. I had one go to each.
Thank you very much for your quick response. I went ahead and used that link to have OTR send me an unlock code. The way you describe what happened when you tried the instructions to get the unlock code prompt, I am wondering about something, and it has to do with which SIM card you had in your Nighthawk when you tried it. See, I had gotten the new SIM card and was going to try and get it activated, and that's when I got the prompt for the unlock code. You have to keep in mind that the old SIM card is meant to work on the AT&T network and with an AT&T device. The new SIM card switches you over to the T-Mobile network (much better anyway in my opinion) and so the device is saying "hey that ain't right" and proceeds to want to unlock the device in order for a foreign SIM to work. That's the only thing I can think of that could be causing you the headache.
- I never got it with the T-Mobile SIM either. That’s why I’m assuming it was already unlocked. When I got my T-Mobile SIM, which I just went to a T-Mobile store and bought one for $10, it still didn’t work and was told that I needed a static IP and it would take 1-2 days and I would get an email with instructions on how to proceed. 3 days go by and no email then I saw a post on their Facebook page from someone in a similar situation and on a whim he factory reset his Nighthawk without a SIM in it and then put the T-Mobile SIM in and rebooted it and it was working. I followed the same thing and mine was working as well. So the static IPs must have been assigned but they just never sent out an email letting us know. Still haven’t received an email and it’s been about 10 days. Just got lucky stumbling across that post on the OTR Facebook page.
If your Netgear nighthawk is not AT&T branded it should be unlocked. Mine is AT&T branded and sadly this one I inserted the TMobile sim that OTR sent me and it is now locked and unuseable. I tried factory reset and it still says device locked. Inserted AT&T sim factory reset, still locked. Anyone have an idea how to recover it from being device locked?
Yes, I wrote about this very thing and you can see my answer in Reply 10 of this same thread on that topic. In short you need to unlock the Nighthawk in order to use the SIM card they sent you and yes, that SIM card will work in your Nighthawk once you unlock it. Fortunately OTR has their own unlock service and it's only $30 for the service. I just ordered it and still waiting for the unlock code with the instructions in my email. The reason for the SIM they sent you is so that they can get your service off of AT&T and switch you to the T-Mobile service which is far more reliable and faster and that's why it's called the BLAST plan. Be patient with OTR, I can attest to the fact that their customer service has been extremely good but they have been closed like many businesses by the COVID-19 virus. I am waiting for them to call me and get me switched over. Hope all that makes sense, if not feel free to ask.
This the link on the OTR website where you will find the service listed.
Thanks. And no I have had 1 on blast for past week I think maybe a bit more. Honestly for me about the same as it was on ATT far as speeds, bit slower. I was getting max 77 Mbps down and 14 Mbps up on ATT. I am getting max 38 Mbps down 6 Mbps up on TMobile. But with understanding. I live closer to Dallas and the number they give me is for Minnisota. Ping times are around 40 ms higher then I was getting to Dallas which was usually 37 now I am at near 80ms. TMobile appears to be using ATT towers here so great on that, but the push to MN is a mistake. If you just watch TV that isn't an issue, if you play online games it is. I have had OTR since Sept. last year and your right that the CS has been great. The downside is at least when they were with AT&T was losing broadband data, and having to get in chat with them. All fine and good, unless like me it has happened the past 2 Saturdays(I have 1 still locked to AT&T). I spent a total of nearly 3 hours in chat hold today, just to get them to reset the data. Yes them going to blast and covids was the perfect storm for OTR. BTW they said they will unlock legacy customers devices for free, and the cost for the new plan lowered to $65 a month.