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How to get the unlock code prompt on AT&T Nighthawk MR1100
I have a AT&T Nighthawk MR1100 through OTR Mobile. They are switching to T-Mobile based service so I had to get the unlock code and a T-Mobile post paid SIM. When I put the T-Mobile SIM in and power i...
If you can connect to T-Mobile network without entering the code, your device was unlocked.
Thanks
Yes, I wrote about this very thing and you can see my answer in Reply 10 of this same thread on that topic. In short you need to unlock the Nighthawk in order to use the SIM card they sent you and yes, that SIM card will work in your Nighthawk once you unlock it. Fortunately OTR has their own unlock service and it's only $30 for the service. I just ordered it and still waiting for the unlock code with the instructions in my email. The reason for the SIM they sent you is so that they can get your service off of AT&T and switch you to the T-Mobile service which is far more reliable and faster and that's why it's called the BLAST plan. Be patient with OTR, I can attest to the fact that their customer service has been extremely good but they have been closed like many businesses by the COVID-19 virus. I am waiting for them to call me and get me switched over. Hope all that makes sense, if not feel free to ask.
This the link on the OTR website where you will find the service listed.
I completely disagree with OTR's customer service being good. It has been absolutely horrible. I put my request in for an unlock on March 17 and still have yet to receive an unlock code. Live chat takes on average 2 and a half hours to get in touch with someone who tells you to just wait longer. There have been no updates given for weeks at a time. I can't request an unlock with ATT since I bought the device through OTR mobile. ATT claims that I am not the owner. I asked OTR to take my device off their account so that I could make the request myself and they said no. It is absolutely atrocious. I am half tempted to file a grievance with the states attorney generals office, consumer protection division for fraudulent business practices.
If anyone has any recommendations for other Internet providers (I don't get wired where I live) I would probably pay double what OTR is asking just to get away from them.
If anyone has any recommendations for other Internet providers (I don't get wired where I live) I would probably pay double what OTR is asking just to get away from them.