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DIYfamily's avatar
DIYfamily
Follower
Nov 02, 2019
Solved

How to send and receive sms on AC800S Optus

Hi, has anyone ever successfully sent or received a sms on their Optus AC800S modem?

I tried sending a sms to the phone number of the sim card in the AC800S.  Nothing happened.  

I tried sending a sms from the router to my mobile phone.  It said, message failed to send.

I tried following the prompts about how to troubleshoot sms on the Optus website but none of the test sms's I sent are visible on my PC

The AC800S modem is letting us access the internet so it's working. The mobile phone I used to send the test message to the modem is working - it can send sms's to other numbers.

It's not a dealbreaker but I just wanted to know out of curiosity if the sms on the modem could be set up to work.

Thanks

Lin

  • Hi DIYfamily

     

    Welcome to NETGEAR Community!

     

    Please be informed that AC800s can only receive SMS messages. Kindly check with Optus to see if the SIM card has a limitation on text and if it is just a data card. 

     

    Regards,
    Blanca
    Community Team
     

1 Reply

  • Blanca_O's avatar
    Blanca_O
    NETGEAR Employee Retired

    Hi DIYfamily

     

    Welcome to NETGEAR Community!

     

    Please be informed that AC800s can only receive SMS messages. Kindly check with Optus to see if the SIM card has a limitation on text and if it is just a data card. 

     

    Regards,
    Blanca
    Community Team