NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
GWats
Oct 02, 2024Follower
How to update Orbi when it cannot connect to the internet.
Hello, My Orbi LBR20 began having connection issues recently and now will not connect at all to my ISP (internet service provider) * US Cellular. I want to try downloading the latest firmware, but I cannot connect the Orbi to the internet, so how do I update a router that does not connect to any internet? I downloaded the firmware to my laptop, but how do I get it to update on the Orbi? 🤔
1 Reply
You have done the first step (downloading firmware to the laptop). If you have both a router and satellites that need updating, be sure to download both sets of firmware.
Unpack the 'zip' file to extract the actual firmware.
Then follow the steps in this guide: