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Forum Discussion
DavidKuen
Jan 10, 2022Follower
I buy a new Nighthawk M2 (MR2100), cannot use
I just buy M2 about one week, first day i get the router and then go to set up for my computer use, have so problem to this router.
(1) Touch the screen have some lag.(NO battery inside)
I put the battery inside will be better(not too much lag on the screen)
(2) I use sim card have the ethernet output the lan to my computer, so many time I using the router about 15-20 mins will disconnect,(No Ethernet can use), and then I buy other lan cable / usb to lan to try, but still using around 15mins after cannot use.
(3) I try the router the default setting to use, still can't use
** I always check the sim card have signal(Web and the router)
version is NTGX24_10.17.08.00 (no firmware can update)
at Hong Kong buy this model router
anyone can help fix this ? or this one need to RMA ?
1 Reply
- JohnPengNETGEAR Expert
Seems you are using EUS MR2100 and your device is already on the latest release.
To summarize your issues:
1. WiFi working fine
2. Ethernet is not stable and client PC will lose data connection even WiFi clients are still working
When the issue happens, how do you recover it? Can you try removing the ethernet cable from MR2100 and re-inserting it and check whether the ethernet connection can be restored?
Thanks
DavidKuen wrote:
I just buy M2 about one week, first day i get the router and then go to set up for my computer use, have so problem to this router.
(1) Touch the screen have some lag.(NO battery inside)
I put the battery inside will be better(not too much lag on the screen)
(2) I use sim card have the ethernet output the lan to my computer, so many time I using the router about 15-20 mins will disconnect,(No Ethernet can use), and then I buy other lan cable / usb to lan to try, but still using around 15mins after cannot use.
(3) I try the router the default setting to use, still can't use
** I always check the sim card have signal(Web and the router)
version is NTGX24_10.17.08.00 (no firmware can update)
at Hong Kong buy this model router
anyone can help fix this ? or this one need to RMA ?