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Forum Discussion

Q8cracker's avatar
Q8cracker
Guide
Aug 22, 2017

I cant update my M1 device

I cant update my M1 device i donna know why i cant update my device untill now!!! also nobody here explains that and whats going on!!! my drvice firmware version still 10.12.04.04 why?
Firmware
Q8cracker's avatar
Q8cracker
Guide
Aug 23, 2017
i tried that many times

when i press on check update button it says re-check again etc...


i need more help just for understanding the real problem

best regards
DarrenM's avatar
DarrenM
Sr. NETGEAR Moderator
Aug 25, 2017

You may have to contact Telstra for help if the modem is not updating.

 

DarrenM