I have a Netgear MR5100 6D8209WV009A7 router from Zain Kuwait, and the Wi-Fi doesn't work. I tried updating it but couldn't find the update. Do you have the latest update for the router?

This is indeed unusual. In the four years since the MR5100 was released, it appears that no firmware update has been issued: https://www.netgear.com/support/product/mr5100-1tlaus/#download Have you tried to do a Factory Reset as described on page 61 of the User Manual? https://www.downloads.netgear.com/files/GDC/MR5100/MR5100_MR5200_UM_EN.pdf The MR5100 is not described as being "End of Service", so If it was purchased within the last 90 days, Netgear provides 'complimentary support' If it has been more than 90 days since purchase, Netgear requires a $49.99 (US$) support contract to contact support.https://www.netgear.com/home/services/prosupport/ What an awkward situation.

I need mr5100 software | NETGEAR Communities

3 Replies

nszoubai
Aspirant
Jun 02, 2025
Pictures of the product
nszoubai
Aspirant
Jun 02, 2025
Background image of the device
CrimpOn
Guru
Jun 02, 2025
This is indeed unusual. In the four years since the MR5100 was released, it appears that no firmware update has been issued:

https://www.netgear.com/support/product/mr5100-1tlaus/#download

Have you tried to do a Factory Reset as described on page 61 of the User Manual?

https://www.downloads.netgear.com/files/GDC/MR5100/MR5100_MR5200_UM_EN.pdf

The MR5100 is not described as being "End of Service", so

If it was purchased within the last 90 days, Netgear provides 'complimentary support'

If it has been more than 90 days since purchase, Netgear requires a $49.99 (US$) support contract to contact support.
https://www.netgear.com/home/services/prosupport/

What an awkward situation.

Forum Discussion

I need mr5100 software