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Forum Discussion
WonderNomad
Apr 09, 2025Follower
intermittent WiFi connectivity issues
Has anyone experienced intermittent WiFi connectivity issues? I'm using a Dell XPS 15 (9520) and the connection drops out every 15-20 minutes. Wondering if it's a general issue or specific to my laptop.
3 Replies
WonderNomad wrote:
Has anyone experienced intermittent WiFi connectivity issues? I'm using a Dell XPS 15 (9520) and the connection drops out every 15-20 minutes. Wondering if it's a general issue or specific to my laptop.
There is a Netgear device somewhere inthis network?
Have you asked Dell for help?
Disclaimer: Just another user with time on their hands.
michaelkenward is correct. Details are key to any help. It could be wifi, it could be from your isp, it could be from your device. Without any details, we're just guessing.
1. what modem/gateway do you have?
2. what router do you have? What firmware is on this router?
3. Is it all devices? Just wireless devices?
4. if its just wireless devices, is it devices on the 2.4ghz? 5ghz? 6ghz? All of them?
Details are key. the more you tell us, the better we can help
- JBishAspirant
Try updating the drivers from intel via support assistant, On many occasions the drivers are old and outdated. Same with a hotspot check the firmware.
Regards,
J Bish