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Forum Discussion
SergioH
Feb 21, 2018Tutor
Is there a way I can force 3G on Netgear LB 2120?
I seem to have problems with the 4G connection, as the router disconnects constantly. Is there a way to force only 3G connection in the LB2120?
JasonN
Feb 27, 2018NETGEAR Employee Retired
Hi SergioH,
Sorry there is no configuration to have the LB2120 3G only. I just wanted to double check. Is your LB2120 device's firmware up to date with the most current firmware?
Please let me know. :]
- Jason N
SergioH
Mar 01, 2018Tutor
Hi Jason,
The LB2120 is up to date, we checked for updates but it said it had the latest firmware.
- JasonNMar 01, 2018NETGEAR Employee Retired
Hi SergioH,
Thanks for your response. Did you do a factory reset on the LB2120 after you updated it to the current firmware? If not, then please proceed with the factory reset?
Please let me know if this worked :]
- Jason N
- JasonNMar 05, 2018NETGEAR Employee Retired
Hi SergioH,
I just wanted to check up on you and see if your issue has been fixed. :]
- Jason N
- SergioHMar 05, 2018Tutor
Hi, Jason,
I am afraid the problem was not solved, we have had to change the router and use one from another manufacturer that let us force 3G connection always, and this way the connection is stable.
As 4G connections are unstable in some places, it would be important if in future firmware updates of the LB2120 it allows the selection of 3G/4G, 3G only or 4G only.
- JasonNMar 05, 2018NETGEAR Employee Retired
Hi SergioH,
Sorry to hear you were not satified with the LB2120 model. He did have other models that fitted your needs. The LB1120 is able to select which bands to only use.
If your new device is not compatible with you, then please take a look at our LB1120 model.
with that you would just need to go under Settings > Mobile > Preferences > Network Mode.
- Jason N