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Forum Discussion

Micheal777's avatar
Micheal777
Follower
Dec 27, 2019

Issue after last update

Hello everyone

I updated my Mi100 Nighthawk euro router to 12.06.08.00
Then I got biggest issue,which no more “LTE,3G.E” shown !!
There is signal but no connection, led light showing red color always.. i try to go back for previous update but give me Error code 16 ..

Please need help
Troubleshooting

2 Replies

  • Blanca_O's avatar
    Blanca_O
    NETGEAR Employee Retired
    Feb 05, 2020

    Hi Micheal777,

     

    Welcome to NETGEAR Community!

     

    Have you tried resetting the router? 

    Please make sure that network coverage is available in your area. Kindly check if your SIM card is active and enabled with data services. 

     

    Regards,
    Blanca
    Community Team
     

     

  • JohnPeng's avatar
    JohnPeng
    NETGEAR Expert
    Feb 05, 2020

    Please let us know your carrier.

     

    Have you set up correct APN if it was not configured automatically?

     

    Thanks