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macabs1's avatar
macabs1
Aspirant
Aug 30, 2018

Jetpack Speed issues with Win 10

Two users reporting poor connectivity speeds while on their own AC791L jetpacks.  Both users are using Dell Precisions running Windows 10 (one is a 7510 the other a 7520).  These speed issues happened within the past week for both users.  jetpacks are verizon and are, from what i can see, updated.  Windows 7 machines connected to these jetpacks show no speed issues.  Speed tests run on the Win 7 machines are within normal ranges 9.0-17.0 Mbps while the Win 10 machines are around 0.04 - 0.08.  That is not a typo.  

 

I am ruling out it being an issue with Dell because I have another Precision 7520 running Win 10 using a jetpack 5510L reporting no issues whatsoever.

 

Not seeing any updates within Windows in the last week that could have effected this either.

 

Any help would be greatly appreciated.

 

Thank you

 

2 Replies

    • macabs1's avatar
      macabs1
      Aspirant

      Boy this community really sucks.  Make sure I steer my people away from buying anything netgear related.