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Forum Discussion

BHL315's avatar
BHL315
Aspirant
May 12, 2021

LAX20 Bridge mode

I needed a LTE modem that had the possibility to operate in bridge mode, so after some searching I came across this link: https://kb.netgear.com/31163/How-to-change-4G-LTE-Modem-from-router-mode-...
Blanca_O's avatar
Blanca_O
NETGEAR Employee Retired
May 26, 2021

Hi BHL315

 

I got an update from the team.

 

LAX20 does not support bridge mode for LTE. The LAX20 user manual has bridge mode instruction but that is for wireless bridge mode and not for LTE. 

 

Regards,
Blanca
Community Team

BHL315's avatar
BHL315
Aspirant
May 26, 2021

Thank you for your answer! Weird how the "regular" support could not give this information in a timely manner.

 

As you can clearly see in the picture, it previously stated that it in fact did have support for the kind of bridge I'm

looking for and that was the sole reason we went for this particular model (aside from 4G / LTE).

 

Now what?

 

I've been talking with the support for so long without getting this answer that I can no longer return it, it is sadly useless

for us at this point and I would like my money back. This has created months of problems for our small company.

 

Best regards