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Forum Discussion
Harrison007
Jul 06, 2020Follower
LB1120 not accepting sim card
Model: LB1120 SN: 4SG303N10075B
I am getting the SIM insertion error: power LED is blinking amber and the third green LED is solid. I have inserted 4 different micro AT&T and T-Mobile sim cards and none solve this error. All sim cards are active and are brand new.
Please help.
2 Replies
- Blanca_ONETGEAR Employee Retired
Hi Harrison007
Welcome to NETGEAR Community!
If the power LED bar is blinking amber and the 3rd bar is solid green, the Micro SIM card is out or not correctly installed.
Have you tried factory resetting?
Reference [Error conditions indicated by the Signal Strength LED bars] :
https://www.downloads.netgear.com/files/GDC/LB1120/LB112x_UM_EN.pdf [page 85 - 86]
Regards,
Blanca
Community Team- theBrooklingAspirant
I reset the modem to factory defaults (as described in the previious reply)
After reset, the router still does not recognize the T-Mobile, activated (and well-used) data SIM. I have an AT&T data SIM that works just fine in the router. It is the T-Mobile SIM that the modem cannot recognize. 3rd green bar steady, blinking amber.
that data T-Mobile SIM works fine in an Alcatel Linkzone hotspot. The router was purchased to upgrade the hotspot. (that is, the location has T-Mobile signal)
The AT&T SIM works fine in its AT&T hotspot as well as in the LB1120
So, AT&T SIM: recognized by LB1120
T-Mobile SIM: NOT recognized by LB1120
The LB1120 is fresh out of the box. It has not been placed into service, though I did check that it passed data through the working AT&T SIM.
Any ideas?
to be clear, I can always make a mistake.
thank you for your help
background:
I've been in high-tech for nearly 40 years. I've authored multiple books on computer security. I regularly guest lecture at universities about computer science. I've swapped SIMs successfully for years across a variety of devices. At my 2nd high-tech job (a long time ago, in a galaxy far, far away), I went to each customer to add memory to their motherboard by socketing additional chips. Seating a SIM card seems a good deal less scary then bending a chip pin.
So, I'm giong to take a wild guess that the problem is probably NOT me (but I'm open to suggestion).