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j344's avatar
j344
Follower
Oct 05, 2019

LB1120 seems to use data, event when nothing connected

I got my new LB1120 setup on Google Fi and it works fine.  I've found that the device uses data even when there is no activity.  I entirely unpluged the router from the LB1120 for a day and found that even with nothing connected, the LB1120 still used about 3GB a day.  

 

Is this expected?  Is something setup incorrectly?

2 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru
    Oct 06, 2019

    You will be best served by posting over in the mobile hot spot forum for this. 

     

    Good Luck. 

    j344 wrote:

    I got my new LB1120 setup on Google Fi and it works fine.  I've found that the device uses data even when there is no activity.  I entirely unpluged the router from the LB1120 for a day and found that even with nothing connected, the LB1120 still used about 3GB a day.  

     

    Is this expected?  Is something setup incorrectly?

     

  • Blanca_O's avatar
    Blanca_O
    NETGEAR Employee Retired
    Oct 25, 2019

    Hi j344

     

    Welcome to NETGEAR Community! 

     

    May we please know the device SKU? A new firmware was recently released, kindly check if you have the latest firmware. 


    We suggest to contact your carrier and ask them to perform a billing investigation. They should be able to tell where the charges are coming from.

     

    Regards, 
    Blanca 
    Community Team