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Forum Discussion
LB2120 - Keeps switching between 4G and Broadband
My LB2120 is connected in bridge mode in between a DSL modem provided by my ISP and another Netgear Wifi router (WNR3500). At the DSL modem level, the broadband connection is very stable. I have reaso...
I'm having the same issue. I received over 110 SMS alerts today where the LB2120 said it was failing over to LTE and then switching back. The cable modem connection was fine all the time, though. I rebooted the device and it has seemed ok for 30 minutes at least.
I'd prefer it if I didn't have to reboot the device as the LB2120 is supposed to be a network resiliance device so I would appreciate an update on what is casuing the issue for us and whether/when the software will be fixed. I'm happy to try changing a setting as a temporary workaround.
Thanks, Chris
Hi chris12
May we please know the device SKU (e.g. LB2120-100NAS)? This can be checked on the box of the product or on the barcode label
Kindly check if you device has the latest firmware. Here's the firmware version per SKU:
- LB2120-100AUS, LB2120-100EUS and LB2120-100PES : NTG9X07C_13.05.04.00
- LB2120-100NAS : NTG9X07C_12.09.05.29
Regards,
Blanca
Community Team- I seem to remember the mentioned "firmware versions" point to user interface application versions, so my conclusion is that if the application version checks out also the firmware is the latest. Either that or the firmware is at the initial 2017 version.
Hi Chris,
You can log in to WebUI to disable SMS notification for failover faeture as a workaround for now.
Sorry for the inconvenience.
Thanks
