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Forum Discussion

KIMBA429's avatar
KIMBA429
Aspirant
Jan 15, 2020

LB2120 4G LTE Modem no longer works with AT&T / Cricket.

We have been using our LB2120 LTE Modem for a year with Cricket no problems......it stopped working and now Cricket and AT&T say it will no longer work on their system.

Any Suggestions?

4 Replies

  • Blanca_O's avatar
    Blanca_O
    NETGEAR Employee Retired

    Hi KIMBA429

     

    Welcome to NETGEAR Community!

     

    Please describe the LED status of the device. Have you tried using different SIM card? 

     

    Regards,
    Blanca
    Community Team

    • KIMBA429's avatar
      KIMBA429
      Aspirant

      This device no longer works with AT&T or Cricket. More less just a statement. I took this down to both stores after it stopped working and they said it no longer works on their network.

      • Warchilde's avatar
        Warchilde
        Aspirant
        Lost connection as of January 2020.
        Neighbor (1/10 mile down the dirt road) same.
        I visited a friend at ATT who though maybe my Sim card was bad, swapped it out, back up and running...for a week. now no longer working. Search found this comment here and on the amazon comments for the device. wonder if ATT is deliberately firing a ‘bullet’ to kill the SIM cards for these devices. need to experiment further. no other viable/stable option where I live.