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Forum Discussion

oscarcalvo's avatar
oscarcalvo
Follower
Mar 30, 2019

LB2120 in Bridge mode losing connection after main WAN is reconnected

When I change the LB2120 to bridge mode, if the main internet WAN port goes down, the 4G will fail over (as expected)

However, when the WAN port goes UP, then the device lose ALL connectivity and it requires a manual power cycle to recover.

I have filed support case #41124989 with Netgear support and they say they are going to escalate the issue.

 

Anyone else seiing the same issue?

 

Thanks and regards,

 

Oscar

2 Replies

  • Blanca_O's avatar
    Blanca_O
    NETGEAR Employee Retired
    Apr 08, 2019

    Hi oscarcalvo, 

     

    Welcome to NETGEAR Community! 

     

    May we request the following information: 

    - The Service provider of both the broadband wired and wireless side 

    - Router models, firmware versions, and any special configs you used

    - What behavior is being seen when LB2120 is set to bridge mode (lights, connections) 

     

    Regards, 
    Blanca 
    Community Team

    • Blanca_O's avatar
      Blanca_O
      NETGEAR Employee Retired
      Apr 17, 2019

      Hi oscarcalvo

       

      We’d greatly appreciate hearing your feedback letting us know if you need further assistance.

       

      Regards, 
      Blanca 
      Community Team