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Panik77's avatar
Panik77
Aspirant
Mar 01, 2022
Solved

LB2120 LTE Modem bad default password

Hi I have just purchased a brand new Netgear LTE Modem 2120 (LB2120-100AUS)   The default password on the sticker at the bottom of the modem is not correct.   When I attempt to login to the mana...
  • Panik77's avatar
    Mar 01, 2022

    The sticker on the bottom of the modem states that the MAC address of the device is:

    44-A5-6E-C0-62-CE

     

    If I run "arp -a" from the command line I get the following result for the IP address of the device:

     

    C:\>arp -a

     

    Interface: 192.168.5.63 --- 0x15
    Internet Address Physical Address Type
    192.168.5.1 46-5a-e6-0c-26-ed dynamic
    192.168.5.255 ff-ff-ff-ff-ff-ff static
    ...
    255.255.255.255 ff-ff-ff-ff-ff-ff static

     

    The MAC address of the device does not match the sticker.

     

    The wrong sticker has been applied to the device, so the password on the sticker also doesn't match the password in the firmware of the device.

     

    The modem is effictivelty bricked from the factory and will need to be returned.