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Rob625's avatar
Rob625
Follower
Aug 26, 2019

LB2120 sends alert Switch to wireline repeatedly

The modem is normally switched to wireline broadband, and if that fails it switches automatically to 3G/4G LTE. It sends an SMS whenever it switches to 3G/4G, or back to wireline. So far so good.

The problem is that it has started sending a lot of SMS "switch to wireline", although it doesn't switch (and in fact it doesn't need to, because wireline is always working). I thought I could at least avoid the inconvenience by disabling the "switch to wireline" alert, but this has had no effect. Help?

 

2 Replies

  • Blanca_O's avatar
    Blanca_O
    NETGEAR Employee Retired

    Hi Rob625

     

    Welcome to NETGEAR Community! 

     

    Please turn SMS Alert OFF, powercycle LB2120 then turn SMS Alert ON. 

     

    Regards, 
    Blanca 
    Community Team
     

    • Blanca_O's avatar
      Blanca_O
      NETGEAR Employee Retired

      Hi Rob625

       

      We’d greatly appreciate hearing your feedback letting us know if you need further assistance.

       

      Regards, 
      Blanca 
      Community Team