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Forum Discussion
The_Dave
Oct 08, 2021Aspirant
LM1200 4G LTE Modem Firmware Update Download
Hi all, I recently purchased an LM1200 modem. The device came with an older firmware version that doesn't yet have the WAN port enabled. I'm having some issues getting my LTE connection to work and w...
Hotsound
Nov 04, 2021Aspirant
My LM1200 works fine on ATT broadband net, but ONLY in 3G, no LTE. Did you have a similar problem, and did you resolve it? Thanks!
- JohnPengNov 22, 2021NETGEAR Expert
Hotsound wrote:
My LM1200 works fine on ATT broadband net, but ONLY in 3G, no LTE. Did you have a similar problem, and did you resolve it? Thanks!
Have your issue resolved on AT&T? Let me know if you still need help on this.
Thanks
- HotsoundDec 10, 2021Aspirant
While without the help of AT&T, even though I engaged them at least a dozen times in person and on call, I proved the problem to be one of provisioning. Once AT&T couldn't deny any longer, they changed me to another plan, and suddenly my modem(s) run 4GLTE.
- JohnPengDec 10, 2021NETGEAR Expert
Glad you finally got the correct plan.
The device has been certified with AT&T, T-Mo and Verizon. So if you get their mobile hotspots BYOD plan, it will work with the device for sure. But we know that some promotion plans whihc tied to certain promoted devices will not work with the device.
Thanks