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Forum Discussion

santimaster2000's avatar
santimaster2000
Follower
Nov 30, 2021

LM1200 4G LTE Modem Firmware won't update

I purchased an LM1200 LTE Modem/Router to serve as a fallback connection for my computer, the WAN feature seems to require a firmware update, I've tried updating through the web UI, but it keeps givi...
Blanca_O's avatar
Blanca_O
NETGEAR Employee Retired
Mar 13, 2022

Hi Ferri

 

Please provide the current firmware version and device SKU. 

Where did you purchase the device? 

 

Regards,
Blanca

Community Team

Ferri's avatar
Ferri
Aspirant
Mar 15, 2022

SKU  : LM1200-100NAS

firmware : EC25AFFDR07A09M4G

APPVERSIONNTG9X07_20.06.09.00

hardware version 1.0

  • Blanca_O's avatar
    Blanca_O
    NETGEAR Employee Retired
    Mar 16, 2022

    Hi Ferri

     

    It appears that you have the latest firmware v20.06.09.00 installed. 

     

    Kindly access LM1200 settings page, go to Settings > General > Software and Reset > click the Check for update button. This will allow the modem to check for new firmware. 

     

    And for the manual update, did you load the SPK file and not the ZIP file? 

     

    Regards,
    Blanca
    Community Team