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Forum Discussion

jparchitect's avatar
jparchitect
Aspirant
Jan 17, 2022

LM1200 drops internet after 6 hours when used as failover

I hooked up a LM1200 between my FIOS ONT and Netgear Nighthawk X10 WIRELESS AD7200 Router. Using ATT SIM CARD. After some headaches getting the proper APN from ATT finally got it all seemingly workin...
JohnPeng's avatar
JohnPeng
NETGEAR Expert
Jan 17, 2022

For your case, please try to enable keepalive timer and use the default keepalive timer setting. It will help.

 

Please let me know if you still see the issue after enabling the timer.

 

Thanks

 

 

  • jparchitect's avatar
    jparchitect
    Aspirant
    Jan 17, 2022

    Is the keepalive timer a setting on the router or the LM1200 LTE modem? I am not familiar with what you are talking about so I appreciate an explanation if you can. Thanks!

     

     

     

     

    • JohnPeng's avatar
      JohnPeng
      NETGEAR Expert
      Jan 17, 2022

       

       

       

       

       

       

       

       

       

       

       

       

      Sorry. The setting is on LM1200.

       

      Please log in to WebUI by visiting 192.168.5.1. The admin log password can be found on the product label.

       

      Then go to Settings -> Advanced -> Failover -> Select radio button On for Keepalive.

       

      Thanks

      • jparchitect's avatar
        jparchitect
        Aspirant
        Jan 17, 2022

        Thanks! i found it. there are some other keepalive settings too (keepalive interval) and a ping configuration. do I need to change anything with these or keep the default?