NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Toshia_Renee's avatar
Toshia_Renee
Follower
Mar 13, 2021

LM1200 green light no internet

I have my LM1200 connected to a tp-link wireless router and I had internet for maybe 2 hours then it said no internet but my devices are connected. My modem and routers lights are green and showing ev...
Blanca_O's avatar
Blanca_O
NETGEAR Employee Retired
Mar 26, 2021

Hi Toshia_Renee

 

Welcome to NETGEAR Community!

 

May we please know who is your Internet service provider? 

Kindly access LM1200 settings page and check for new firmware update. 

 

Regards,
Blanca
Community Team
 

KayHaley5's avatar
KayHaley5
Tutor
Apr 09, 2021
I am also having the same problem. Using straight talk sim card inside modem. Worked great for a week and then unplugged to move to a different location in my home and exact same problem as described. Please help!
  • Blanca_O's avatar
    Blanca_O
    NETGEAR Employee Retired
    Apr 14, 2021

    Hi KayHaley5

     

    Welcome to NETGEAR Community!

     

    Kindly describe the LED status of the device. Have you tried factory resetting? 

     

    Regards,
    Blanca
    Community Team
     

    • KayHaley5's avatar
      KayHaley5
      Tutor
      Apr 15, 2021
      yes we’ve factory reset and blinking green
      • Blanca_O's avatar
        Blanca_O
        NETGEAR Employee Retired
        Apr 15, 2021

        Hi KayHaley5

         

        I have sent you a message. Please check your inbox.

         

        Regards,
        Blanca
        Community Team