NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Toshia_Renee's avatar
Toshia_Renee
Follower
Mar 13, 2021

LM1200 green light no internet

I have my LM1200 connected to a tp-link wireless router and I had internet for maybe 2 hours then it said no internet but my devices are connected. My modem and routers lights are green and showing ev...
KayHaley5's avatar
KayHaley5
Tutor
Apr 09, 2021
I am also having the same problem. Using straight talk sim card inside modem. Worked great for a week and then unplugged to move to a different location in my home and exact same problem as described. Please help!
Blanca_O's avatar
Blanca_O
NETGEAR Employee Retired
Apr 14, 2021

Hi KayHaley5

 

Welcome to NETGEAR Community!

 

Kindly describe the LED status of the device. Have you tried factory resetting? 

 

Regards,
Blanca
Community Team
 

  • KayHaley5's avatar
    KayHaley5
    Tutor
    Apr 15, 2021
    yes we’ve factory reset and blinking green
    • Blanca_O's avatar
      Blanca_O
      NETGEAR Employee Retired
      Apr 15, 2021

      Hi KayHaley5

       

      I have sent you a message. Please check your inbox.

       

      Regards,
      Blanca
      Community Team

      • JohnPeng's avatar
        JohnPeng
        NETGEAR Expert
        May 04, 2021

        KayHaley5 Toshia_Renee 

         

        Sorry for replying late.

         

        Are you still experiencing the connection issue? If so, could you please send private message to me of your contacts? I will reahc out to you to find some details.

         

        Thanks

        John