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tmatthewb's avatar
tmatthewb
Aspirant
Nov 15, 2021
Solved

LM1200 Inbound SMS Messages

 The portal for my LM1200 shows the message "SMS Memory Full Please delete some messages to receive new ones"

 

1. how do I see what those SMS messages are? I need to view those messages in order to log into my internet provider.

2. how do I delete the messages so I can get new ones? 

 

This device doesn't have a screen and I can't see any way to see SMS messages through the portal

 

  • Thanks for the screenshots. We will check how to address this.

    For now, you can take out the SIM and use it on a phone to delete the SMS. Most of data only plan doesn't support SMS. I think you are using an AT&T plan for a phone.

     

    Thanks

4 Replies

  • JohnPeng's avatar
    JohnPeng
    NETGEAR Expert

    Could you please provide a screenshot of the alert? LM1200 doesn't have UI for reading SMS. Sending SMS is supported to send alerts to the users.

     

    If the device does show the alert, we need to hide it instead of showing to the users.

    Thanks

    • tmatthewb's avatar
      tmatthewb
      Aspirant

      I've attached a screenshot. 

       

      Any chance a UI for reading text messages could be added to the portal? Or potentially an easier solution, have the modem forward sms messages to another number as an alert type or something?

       

      Asking because I cannot log into my 4g providers portal without entering the code that they send to my lm1200 in an sms message.

       

      Alert Message on portal:(

      • JohnPeng's avatar
        JohnPeng
        NETGEAR Expert

        Thanks for the screenshots. We will check how to address this.

        For now, you can take out the SIM and use it on a phone to delete the SMS. Most of data only plan doesn't support SMS. I think you are using an AT&T plan for a phone.

         

        Thanks