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Forum Discussion

CheyenneS's avatar
CheyenneS
Aspirant
Mar 04, 2021

Lm1200 WiFi red light

I bought a byop SIM card from straight talk and got the 55$ plan for unlimited data on it, it gave me a new phone number for the device so I’m assuming it’s been properly set up unless I needed to go ...
Blanca_O's avatar
Blanca_O
NETGEAR Employee Retired
Mar 11, 2021

Hi TA89

 

Can you please let us know what troubleshooting you've tried?

 

Regards,
Blanca
Community Team

Mrssalvatore's avatar
Mrssalvatore
Aspirant
Aug 27, 2021
I had to change the APN. For AT&T it’s TFDATA.

This worked perfectly for almost a week and now I can’t get an internet connection. Straight talk says it’s all good on their end. Any advice?
  • Blanca_O's avatar
    Blanca_O
    NETGEAR Employee Retired
    Sep 01, 2021

    Hi Mrssalvatore

     

    Please describe the LM1200 LED status (power, Ethernet LAN, Ethernet WAN, and Signal Strength). 

    Although Straight talk says it is all good on their end, kindly verify with them to check if you have the right data plan for your device.

     

    Regards,
    Blanca
    Community Team

     

    • JohnPeng's avatar
      JohnPeng
      NETGEAR Expert
      Sep 03, 2021

      For all data connection issue, please make sure you set the APN correctly. LM1200 includes auto APN configurations for most of US carriers, but some MVNOs, it is hard to cover all of MVNOs.

       

      Thanks

      John

    • Mrssalvatore's avatar
      Mrssalvatore
      Aspirant
      Sep 03, 2021
      So I figured it out and I didn’t fully activate. But now I’m having a new issue. My netgear lm1200 modem keeps disconnecting from the internet. I have to remove the plug from my router and plug it into my computer to manually connect the modem to the internet. This happens almost hourly so far today.
      • JohnPeng's avatar
        JohnPeng
        NETGEAR Expert
        Sep 03, 2021

        Please capture a model.json file and send the private message to me to check.

         

        - Logon to the webui (http://192.168.5.1 ) as an administrator
        - Navigate to URL http://192.168.5.1/model.json via the same browser window
        - Capture the results (by selecting all + copy) and send it back

         

        Mrssalvatore wrote:
        So I figured it out and I didn’t fully activate. But now I’m having a new issue. My netgear lm1200 modem keeps disconnecting from the internet. I have to remove the plug from my router and plug it into my computer to manually connect the modem to the internet. This happens almost hourly so far today.