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Forum Discussion
Caleb5732
Dec 20, 2025Aspirant
LM200 Cannot Update Firmware
I recently got an LM200 from Amazon. It connects to LTE and works in bridge and router mode fine. I am trying to update it to the latest FW version to get the WAN failover feature. It isn't able to check for firmware updates online, and when I try to upload the firmware manually, it fails and says "Invalid update file. The package is not supported." Does anyone know why this is happening?
I've tried the firmware from https://kb.netgear.com/000064616/LM1200-LTE-Upgrade-Package-Retail-Australia-Europe-and-US and from https://www.netgear.com/support/product/lm1200.
Firmware Version:EC25AFFDR07A09M4G
App Version:NTG9X07C_20.04.07.06
Web App Version:LM1200-HDATA_03.03.103.189
Hardware Version:1.0
Thank you in advance!
(also, there wasn't a LM200 tag but I was forced to pick a tag for this post, sorry if that messes stuff up)
After digging into the Amazon reviews, I found a link to the LM1200-111NAS firmware upgrade link. It is very annoying that NETGEAR hides it. Here is the link for anyone in the future looking for the LM1200-111NAS firmware. This firmware upgrades it to NTG9X07C_20.06.09.00.
https://kb.netgear.com/000067271/Search
Thank you for your help StephenB!
4 Replies
- StephenBGuru - Experienced User
Caleb5732 wrote:
I recently got an LM200 from Amazon.
Is it possible that you have the LM1200-111XXX? Look for a physical label to make sure.
The installs on the product support page don't support the 111.
- Caleb5732Aspirant
I just checked the SKU. I have an LM1200-111NAS. Is there any way to get the WAN failover support for this model? Any other FW that might exist?
- StephenBGuru - Experienced User
Caleb5732 wrote:
I have an LM1200-111NAS
I don't think so, but it's not a product I use myself.
- Caleb5732Aspirant
After digging into the Amazon reviews, I found a link to the LM1200-111NAS firmware upgrade link. It is very annoying that NETGEAR hides it. Here is the link for anyone in the future looking for the LM1200-111NAS firmware. This firmware upgrades it to NTG9X07C_20.06.09.00.
https://kb.netgear.com/000067271/Search
Thank you for your help StephenB!