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Forum Discussion

tas99's avatar
tas99
Aspirant
Jan 19, 2023
Solved

Lost PW for Netgear Mobile App

I forgot the password to my Netgear Mobile App and can't find a way to recover it. The "Forgot Password" link takes me to a list of hardware but nothing about the mobile app. I tried deleting it and reloading but no success. If I remember correctly I first used it by way of a one-time e-mail password.

 

Any help would be greatly appreciated.

 

Tom

  • Blanca_O's avatar
    Blanca_O
    Jan 26, 2023

    Hi tas99

     

    May we please know the exact model number of your NETGEAR Mobile Router?

     

    Please try logging in via the Mobile Router Web UI and use the default admin password.

    AirCard Mobile Hotspot and Mobile Router Login Information
    https://kb.netgear.com/23379/

     

    Regards,
    Blanca
    Community Team

     

1 Reply

  • Blanca_O's avatar
    Blanca_O
    NETGEAR Employee Retired
    Jan 26, 2023

    Hi tas99

     

    May we please know the exact model number of your NETGEAR Mobile Router?

     

    Please try logging in via the Mobile Router Web UI and use the default admin password.

    AirCard Mobile Hotspot and Mobile Router Login Information
    https://kb.netgear.com/23379/

     

    Regards,
    Blanca
    Community Team