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djopelishere's avatar
djopelishere
Follower
Aug 01, 2019

M1 connection to Cisco VPN will keep dropping

When I connect to the ATT Mifi M1 Nightjhawk. The Cisco VPN keeps connecting and reconnecting.

I can never get an IP. I have hardware reset ti and have the same issue with a MAC and Dell laptop?

2 Replies

  • Blanca_O's avatar
    Blanca_O
    NETGEAR Employee Retired
    Aug 07, 2019

    Hi djopelishere, 

     

    Welcome to NETGEAR Community! 

     

    May we please know the exact model of your device? 

    What is the firmware version? Please check for any firmware update. 

    Kindly describe your network setup. 

     

    Regards, 
    Blanca 
    Community Team

    • bjmcquithey's avatar
      bjmcquithey
      Aspirant
      Oct 31, 2019

      Firmware NTG9X50C_12.05.05.00 - Checked for firmware update 10/31/19 and it is up to date

      I have the Netgear Nighthawk LTe Mobile Hotspot router.

       

      I have the same issue. I connect to my companies Cisco VPN. It will reconnect and random times. The info is below.AT&T Wi-Fi

      Hardware Version1.0
      Firmware VersionNTG9X50C_12.05.05.00
      GUI VersionMR1100-1A1NAS_04.01.70.02
      PRI Version03.12
      Bootloader VersionNTG9X50C_12.05.05.00
      Firmware Build Date2018/07/25
       
      This causes many issues.