NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
121940kz
Dec 26, 2019Aspirant
M1 Mobile Hotspot Router Firmware Issue Question
Hello, just curious if others have had issues with the M1 LTE mobile hotspot router randomly changing the ethernet standby back to 2 minutes? What I think is happening is that it might be doing this a...
121940kz
Dec 28, 2019Aspirant
I think I might call netgear support on this one, but I'm not holding my breath that I will get anywhere with it. It would need to travel a lot higher than the support people I can reach..
Matth118
Dec 28, 2019Guide
I had an issue with this router dropping the internet connection. Netgear support was extremely unhelpful. The were unable to assist me in the slightest bit, other than telling me to do a factory reset. It is to the point where I hope a competitor will release a mobile hotspot as an alternative to the M1. I refuse to buy any future netgear products due to the horrible customer service.