NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

hotrats's avatar
hotrats
Aspirant
Apr 06, 2022

M1 no internet

M11oo not allowing admin password and no internet.

2 Replies

  • Blanca_O's avatar
    Blanca_O
    NETGEAR Employee Retired
    Apr 12, 2022

    Hi hotrats

     

    Welcome to NETGEAR Community!

     

    May we please know the device SKU (e.g. MR1100-100NAS)? This can be checked on the box of the product or on the barcode label. 

     

    Have you tried factory resetting the device? 

     

    Regards,
    Blanca
    Community Team
     

    • hotrats's avatar
      hotrats
      Aspirant
      Apr 12, 2022

        Yes i have done a factory reset and the SKU  is EUS witch i have been told is for North America  not UK.