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Forum Discussion

ybuiti67b76's avatar
ybuiti67b76
Aspirant
May 24, 2020

M2

I have a Netgear M2 which I purchased from EE business and cannot update the firmware.    Nighthawk M2 Hardware Version: 1.0 Firmware Version: NTGX24_10.13.09.00 Modem Version: SDX24_10.21.01.01...
Blanca_O's avatar
Blanca_O
NETGEAR Employee Retired
May 31, 2020

Hi ybuiti67b76

 

Welcome to NETGEAR Community!

 

We are currently looking into this. Please check you inbox. I have sent you instruction how to capture logs. 

 

Regards,
Blanca
Community Team

  • ybuiti67b76's avatar
    ybuiti67b76
    Aspirant
    Jun 30, 2020

    Hello, log files were sent but it's been a month since I've heard anything - could I please get an update?