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M5 -MR5100. Cant Register serial N0. "Unable to register product to your account: Product not found"
Please i need help with with registering the serial number, The M5 -MR5100 5G portable router. I talked to support today and they gave me a Case No: 45476805 & wanted me to send a photo through ...
Aparently, acording the Netgear tech support.... because its a Telstra model, Telstra themselves are fully resposible for the trouble shooting and warranty issues, so thats why the serial number cant be registered with Netgear themselves.
Unfortunatly, Telstra tech support is pretty bad, so wish me luck.
Aparently, acording the Netgear tech support.... because its a Telstra model, Telstra themselves are fully resposible for the trouble shooting and warranty issues, so thats why the serial number cant be registered with Netgear themselves.
Unfortunatly, Telstra tech support is pretty bad, so wish me luck.
Don't you have any government agency or consumer organisation that you can contact about what happened to you? Because you were mislead, and couldn't find that information. I did a search on Telstra but couldn't find that restriciton. If Netgear is mentioned on your product than it is a Netgear device, also when it arrived in a Netgear box. It would be different that on the box Telstra is mentioned.