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Forum Discussion
M6 MR6110 Use supplied power adapter
So I had been using my M6 MR6110 powered off a power bank with no issues until today when it turned on and it updated. Now it's saying "Use supplied power adapter when operating without battery". I'd leave the battery in but it creates to much heat and will shut off. What can I do to be able to use it again from the power bank?
3 Replies
- I have this exact same issue , was fine then all of a sudden won’t work on the supplied genuine power adapter! I did find it will work fine on my iPad Pro adapter and cable.
I had the same issue with a brand new MR6150. Here is what I noted and what I did to get it to work in "Plugged In" mode.
As you have ascertained, the unit does some type of power check on switching to "Plugged In" mode (without the battery). In my case even the supplied Netgear adapter and cable fails this test. After testing 5 different adapter/cable combinations I found that it would pass the test when I used a 20W Apple USB C Adapter with a high quality usb-c cable. The interesting part is that once it successfully passed the test and configured itself in "Plugged In" mode, it works with any power adapter until you plug the battery back in and it re-configures itself back to "Battery Power" mode once again. I believe this test is only done during the change from "Battery Power" to "Plugged In" mode. I checked the change over from "Battery Power" to "Plugged In" mode 3 times before concluding it appears pretty consistent.
Once I was able to get it to pass the initial test with the apple adapter I changed back to the supplied adapter and all is well.
I had the same issue with a brand new MR6150. Here is what I noted and what I did to get it to work in "Plugged In" mode.
As you have ascertained, the unit does some type of power check on switching to "Plugged In" mode (without the battery). In my case even the supplied Netgear adapter and cable fails this test. After testing 5 different adapter/cable combinations I found that it would pass the test when I used a 20W Apple USB C Adapter with a high quality usb-c cable. The interesting part is that once it successfully passed the test and configured itself in "Plugged In" mode, it works with any power adapter until you plug the battery back in and it re-configures itself back to "Battery Power" mode once again. I believe this test is only done during the change from "Battery Power" to "Plugged In" mode. I checked the change over from "Battery Power" to "Plugged In" mode 3 times before concluding it appears pretty consistent.
Once I was able to get it to pass the initial test with the apple adapter I changed back to the supplied adapter and all is well.