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Solved
M6 not connecting to 5G
MR6110-1A1NAS. HW Version 1.0 FW Version NTGX65_10.01.22.01 All cellular devices in my household recognize the 5G cellular network. My Nighthawk M6 will not allow the 5G settings for the APN. It a...
I broke down and took everything to a local AT&T store. They confirmed that I had done everything right, the device is a 5G device, and I have 5G service where I live. They also confirmed that this was not the first time they had heard of such an issue. Turned out to be a SIM card issue. They took a new SIM card, provisioned it to a 5G device in the store, installed it into the M6, and now I have 5G service with my hotspot.
Are you doing this through the app or on your browser?
I use my browser and it seems to still work as of the latest update.
To navigate in your browser on a PC go to http://192.168.1.1/
Then go to Settings>Advanced>Cellular
You should be able to edit the APN from there.
I am using the APN "broadband" and still get 5G on the AT&T network. You can also try "nrbroadband" though. They both seem to do the same thing on my router.
Also, make sure you are doing the APN Name as "ATT NRBroadband", and the actual APN is just "nrbroadband".
Attached to this is an example of my APN settings.
I've tried both the app and desktop with no luck. I've also tried every combination of APN I can imagine. I've tried your configuration also with zero connectivity.
Thank you for helping.
I broke down and took everything to a local AT&T store. They confirmed that I had done everything right, the device is a 5G device, and I have 5G service where I live. They also confirmed that this was not the first time they had heard of such an issue. Turned out to be a SIM card issue. They took a new SIM card, provisioned it to a 5G device in the store, installed it into the M6, and now I have 5G service with my hotspot.
