NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
d4bbott
May 01, 2024Aspirant
M6 not connecting to 5G
MR6110-1A1NAS. HW Version 1.0 FW Version NTGX65_10.01.22.01 All cellular devices in my household recognize the 5G cellular network. My Nighthawk M6 will not allow the 5G settings for the APN. It a...
- May 09, 2024
I broke down and took everything to a local AT&T store. They confirmed that I had done everything right, the device is a 5G device, and I have 5G service where I live. They also confirmed that this was not the first time they had heard of such an issue. Turned out to be a SIM card issue. They took a new SIM card, provisioned it to a 5G device in the store, installed it into the M6, and now I have 5G service with my hotspot.
d4bbott
May 03, 2024Aspirant
I've tried both the app and desktop with no luck. I've also tried every combination of APN I can imagine. I've tried your configuration also with zero connectivity.
Thank you for helping.
d4bbott
May 09, 2024Aspirant
I broke down and took everything to a local AT&T store. They confirmed that I had done everything right, the device is a 5G device, and I have 5G service where I live. They also confirmed that this was not the first time they had heard of such an issue. Turned out to be a SIM card issue. They took a new SIM card, provisioned it to a 5G device in the store, installed it into the M6, and now I have 5G service with my hotspot.