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d4bbott's avatar
d4bbott
Aspirant
May 01, 2024
Solved

M6 not connecting to 5G

MR6110-1A1NAS. HW Version 1.0  FW Version NTGX65_10.01.22.01  All cellular devices in my household recognize the 5G cellular network. My Nighthawk M6 will not allow the 5G settings for the APN. It a...
  • d4bbott's avatar
    d4bbott
    May 09, 2024

    I broke down and took everything to a local AT&T store. They confirmed that I had done everything right, the device is a 5G device, and I have 5G service where I live. They also confirmed that this was not the first time they had heard of such an issue. Turned out to be a SIM card issue. They took a new SIM card, provisioned it to a 5G device in the store, installed it into the M6, and now I have 5G service with my hotspot.